Legal · paid purchases
Paid subscription terms
Version 2026-09-20-paid-v1 · published September 20, 2026. Applies only to a purchase you separately confirm.
Genetech Software Solutions, California, United States, operates Email for Agents. These commercial terms supplement the September 20, 2026 Terms of Service. The Acceptable Use Policy and Privacy Notice continue to apply. For a paid purchase, this page replaces the complimentary-access terms only to the extent needed to describe that purchase.
Publishing these terms does not make a plan available or authorize a charge. You can buy a plan only when the console offers its enabled checkout. Creating an account, keeping a complimentary inbox, reviewing a plan, or accepting account terms does not start a subscription. You must make a separate purchase decision and complete payment through Stripe.
Monthly prices and included capacity
| Plan | Price in US dollars | Included capacity per workspace |
|---|---|---|
| Builder | US$19 every month | 10 inboxes, 10,000 email units per monthly billing period, 10 custom domains, and 10 GB of stored content. |
| Team | US$79 every month | 50 inboxes, 50,000 email units per monthly billing period, 50 custom domains, and 50 GB of stored content. |
One email unit is one distinct outbound recipient accepted by the mail provider or one inbound message committed to an inbox. Test mail does not consume live email units. Quota reservations for an unknown send outcome remain held until that outcome is resolved. The console shows your current usage period and allowance. Storage is measured separately from email units; 1 GB is 1,000,000,000 bytes.
These are fixed monthly subscriptions. There are no automatic overage charges. Capacity limits may prevent further inbox creation, sending, receiving, or storage until capacity is available; exceeding a limit does not authorize a larger bill. Applicable taxes, if any, and the final amount are shown at checkout before payment. These terms do not promise features labeled unavailable or planned.
Automatic monthly renewal
Your chosen plan renews automatically every month at US$19 for Builder or US$79 for Team, plus any applicable taxes shown at checkout, until you cancel. By separately agreeing to these terms and completing checkout, you authorize the first payment and recurring monthly payments for that plan. Stripe shows the payment amount before you confirm. Your account shows the current paid period; there is no automatic conversion from complimentary access to paid access.
How to cancel
You can cancel online at any time before the next renewal: open your workspace in the console, choose Settings & usage → Manage subscription, and use the cancellation option in the Stripe customer portal. Cancellation takes effect at the end of the period already paid for. Access under the paid plan continues until that period ends, and the subscription will not renew after cancellation. Contact support@agents.emailforagents.ai if you need help accessing cancellation.
Stopping email activity, revoking an agent, deactivating a project, or closing a browser does not cancel a paid subscription. Cancel the subscription separately. Cancellation does not itself delete stored mail; account closure and deletion requests follow the Privacy Notice.
First-payment refund
You may request a full refund within seven days of your first subscription payment by emailing support@agents.emailforagents.ai. Include your workspace ID or receipt reference so we can identify the payment. Do not send card details, passwords, or API secrets. This first-payment refund promise does not limit any additional rights you have under applicable law.
Changes and questions
We will explain material subscription changes and provide notice where required. Publishing different prices does not by itself record your agreement to a different purchase. A new purchase requires the terms and price presented for that purchase. Nothing in these terms removes rights that applicable law does not permit us to remove.
You can save or print this version for your records. For billing questions, cancellation help, or a refund request, contact Genetech Software Solutions at support@agents.emailforagents.ai.